Veteran Service Officer (VSO)
VETERAN SERVICE OFFICERS (VSO)
Accredited American Legion Service Officers are specially trained to provide expert assistance, free of charge, to veterans and their families. While the majority of a service officer’s work involves an application for VA disability benefits, these compassionate professionals also provide information, referrals, and resources on education, employment and business, death benefits, and other important topics.
If you have been told your military records are lost, call the VA at (844) 531-7818.
Department of California VSO’s
Department Service Officer
Matt Jackson: dso@calegion.org
Oakland Regional Office
Raven Friend: (510) 637-6443 | raven.friend@va.gov
Fresno VA Medical Center
VACANT
Los Angeles Regional Office
Cynthia Browne: (310) 235-6000 ext. 48041 | cynthia.browne1@va.gov
Sheila Patterson: (310) 235-6000 ext. 48043 | sheila.patterson@va.gov
West Los Angeles VA Medical Center
Steve Ramirez: (562) 844-1320 | steve.ramirez@va.gov | laccsvrdirvso@gmail.com
Sepulveda VA Medical Center
Victoya Trotter: (562) 844-1321 | laccvso.victoyatro1321@yahoo.com
Long Beach VA Medical Center
Nancy Perez-Larios: (562) 844-1322 | laccvso.lariosn@gmail.com
Loma Linda / Redlands VA Ambulatory Care Center
Josie Thomas: (909) 894-7856 | josephine.thomas2@va.gov
San Diego Regional Office
Chris Garza: (619) 400-5302 | christopher.garza@va.gov
Mirna Porter-Cuen (Administrative Assistant): (619) 400-5301 | mirna.porter-cuen@va.gov
La Jolla VA Medical Center
Ron Harrell: (858) 642-6452 | ronald.harrell@va.gov
Click the link below to contact the county veteran’s service office nearest you:
Veterans Benefit Claims
Veterans need not be alone in their battles for benefits and medical care. Veterans are often forced to wage war against the paperwork and bureaucracy of government in order to get medical care or benefits. Here’s some good news: American Legion Service Officers offer free advice and guidance for veterans who need to deal with the Department of Veterans Affairs (VA).
Important documents that may be needed to support a VA disability claim. Please have the following ready when you make your call to discuss VA benefits:
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- DD-214
A DD-214 is issued at your time of separation from the military.) *** - Service Medical Records
(Outpatient), dental records, entrance and separation examination reports. - Personnel File
- Line of Duty (LOD) investigation reports
- Overseas or Temporary Duty (Travel) Orders
- DD-214
VA&R Publication found on The American Legion website.
*** Separating personnel should ensure that all of the information (including awards, overseas time, campaigns, RE code, etc.) on the DD 214 is correct before signing. Uncorrected errors may cause problems in the future when applying for VA and other benefits.
VA Resources
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- www.va.gov
- VA Education and Training Handouts & Forms
- Explore VA BenefitsVA Hospitals & Clinics
- VA Forms – www.va.gov/forms/
- USA Jobs “Working for America” – Job Search Page
- US Department of Labor – Hire a Veteran
- US Department of Defense – DOD Web Site
- California Association of County Veterans Service Officers (CACVSO)
- Form 10-3542 Travel Reimbursement
- My Health e-Vet
- National Center for Veterans Analysis and Statistics
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VSO Client Satisfaction Survey
If you have recently worked with a Veteran Service Officer regarding your VA claims and benefits, please let us know how we are doing by submitting the survey below.
American Legion service officers work tirelessly to ensure that veterans receive the benefits entitled to them.
Post Service Officer (PSO)
A post service officer (PSO) is an important volunteer position that is often the first Legionnaire post members or dependents turn to for help with veteran benefit issues. The PSO’s primary duty is to serve as a link between the veteran or dependent and an accredited veteran service officers in the Department of California. Post Service Officer (PSO)
American Legion Service Officer School
Accredited American Legion Service Officers train to better serve America’s veterans, their families and dependents.